Your phone got wet: what to do (and not do) in the first hour
6 min read
What you do in the first sixty minutes decides most of what follows. And almost everything the internet says about rice is wrong.
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Repair guides from the workshop
What we explain at the counter every day, written down: what to check before you bring the device in, what makes a repair expensive and when it is not worth fixing.
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Your phone got wet: what to do (and not do) in the first hour
6 min read
What you do in the first sixty minutes decides most of what follows. And almost everything the internet says about rice is wrong.
Read more: Your phone got wet: what to do (and not do) in the first hour
All guides
6 guides, grouped by the kind of repair they deal with. All of them are written in the workshop and updated when what we see on the bench changes.
iPhone repair
MacBook & iMac repair
Liquid spilled on your MacBook: what to do in the first minutes
6 min read
On a laptop the keyboard is a funnel straight down to the logic board, so liquid reaches the electronics in seconds. That first minute counts for more than everything else.
My Mac won’t turn on: what to check before bringing it in
7 min read
A Mac that will not turn on can mean five different things, and each one leads to a different repair. These checks take ten minutes and sometimes solve the problem outright.
Microsoldering & logic board
Windows laptop won’t turn on: where the power stops inside
8 min read
A machine that ignores the power button is not a wrecked machine. It is a start-up sequence that has stopped at one specific step, and that step is found by measuring.
Gaming laptop shuts down under load: heat, current or logic board
8 min read
An abrupt shutdown under load is almost never a Windows problem. They are three different faults sharing one symptom, and they can be told apart before opening the machine.
Data recovery
My hard drive is clicking: what is happening inside and what to do
8 min read
The click is not a warning: it is the sound of a head that can no longer find where to read. What you do in the next ten minutes matters more than any program you could install.
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Tell us what’s wrong and we’ll tell you what it is, what it costs and how long it takes. No obligation, and the initial diagnosis is free.
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